Modify/Cancel Order

⏳ Modification & Cancellation Window

You may request changes or cancel your order within 6 hours of placing it.

After this timeframe, your order may already be in production and cannot be modified or canceled.


πŸ“© How to Request Changes

To request a modification or cancellation:

⚠️ Requests must be submitted within the 6-hour window to be eligible.


🚚 Orders Already Shipped

If your order has already been shipped:

  • Modifications or cancellations are no longer possible
  • Please wait for delivery and refer to our Returns & Refunds Policy for further assistance

πŸ’Έ Refunds for Canceled Orders

  • Orders canceled within the 6-hour window will receive a full refund
  • Refunds are processed within 2 business days
  • It may take up to 3 business days for the funds to appear in your account (depending on your bank)

⚠️ Important Note

Since all items are made-to-order, we are unable to cancel or modify orders once production has started.

We kindly ask customers to review all order details carefully before completing checkout.


πŸ’¬ Customer Support

We’re here to help with any questions or concerns:

  • Email: support@mailyprint.com
  • Support Hours: Monday – Friday, 10:00 AM – 8:00 PM (EST)
  • Response time: 1–2 business days